Last updated: January 2026
flatheyicv B.V. (registration number KvK96857431) is the data controller responsible for your personal information. We are located at Herengracht 121, 1054 QY Amsterdam, North Holland, Netherlands.
We collect various types of personal data when you use our building lifecycle cost analytics services. The data we collect includes information you provide directly to us, such as when you contact us through our website, request our services, or engage with our analytics dashboards. This may include your name, email address, phone number, company information, and details about your construction projects. We also collect technical information automatically, including your IP address, browser type, device information, and how you interact with our website and services.
We use of your data is essential for providing our building lifecycle cost analytics services and maintaining our business relationship with you. We process your personal information to deliver our analytics dashboards, respond to your enquiries, provide technical support, and improve our services. We may also use your data for legitimate business purposes such as analysing usage patterns, conducting research and development, and ensuring the security of our systems. When you consent, we may use your information for marketing communications and to provide you with relevant updates about our services.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our cookie policy.
We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in delivering our analytics services, such as hosting providers, analytics tools, and customer support platforms. These providers are contractually bound to protect your data and use it only for the purposes we specify. We may also disclose your information if required by law, to protect our legal rights, or in connection with a business transfer or merger.
Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data. You have the right to access your personal information and receive a copy of the data we hold about you. You can request that we correct any inaccurate or incomplete information, or delete your personal data in certain circumstances. You also have the right to restrict or object to our processing of your data, and to receive your data in a portable format. To exercise these rights or if you have any concerns about how we handle your data, please contact us using the information provided below.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. For client data related to our analytics services, we typically retain information for the duration of our business relationship plus seven years for accounting and legal purposes. Marketing data is retained until you unsubscribe or request deletion. We regularly review our data retention practices to ensure we do not keep personal information longer than necessary.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection principles. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
As we operate in the Netherlands and serve clients within the European Union, we primarily process data within the EU. If we need to transfer your data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.
If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us at privacy@flatheyicv.top or call us at +31 202818408. You can also write to us at our registered address: Herengracht 121, 1054 QY Amsterdam, North Holland, Netherlands.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
If you believe that we have not handled your personal data in accordance with this policy or applicable data protection laws, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.